CARES® gives your facility the most trusted dementia training in America, plus a real-time admin portal to track every staff completion, every certification, every survey-ready report.
CARES® plugs into your facility without disrupting operations. Every step has a Customer Success Manager assigned to make sure you launch fast and finish strong.
Choose a per-user license, single-site unlimited license, or claim your CMP grant. We handle the paperwork.
One person at your facility owns the rollout. We give them training, templates, and direct access to our team.
Distribute Product Keys with a one-page login sheet. Staff complete CARES® on a phone, tablet, or computer.
Real-time admin portal shows every completion. Print certificates, run reports, hand evidence to surveyors.
A real-time admin portal, branded marketing assets, expert support, and a path to the CARES® Dementia Affiliate facility designation.
Pay per active staff member, per year. Volume discounts at 100 and 250 users. ANCC and NAB-accredited CEUs included at every tier.
See Full Pricing →If your state has an active CMP grant, your facility may qualify for fully funded CARES® training over three years. We handle reporting, compliance, and Site Champion support.
Every program teaches the same 5-step framework, applied to a different care challenge. Buy one. Buy a few. Or get the whole catalog.
"Our staff are calmer, residents are happier, and we've cut behavioral incidents nearly in half. CARES® is the best decision we've made for our facility in the last decade."
Don't see your question? Email us at support@hcinteractive.com or call 952-928-7722.
Most facilities are live within 7 to 14 days of contract. Once you sign, we set up your admin portal, generate Product Keys, deliver your login sheet, and run a 30-minute kickoff with your Site Champion. Staff can begin training the same day.
Yes. CARES® is CMS-recognized and accepted in all 50 states for staff dementia training requirements. Most facilities use CARES® as their primary dementia training of record.
A single-site license lets you train every staff member at one location without per-seat fees. Add new hires anytime. No surprise bills. Renewal is annual.
State Agencies apply to CMS for CMP funds, which are redirected from facility fines into staff training. If your state has an active grant, your CARES® training is fully funded for up to three years. We handle the reporting on your behalf.
They can retake the exam as many times as needed during their license period. Most staff pass on the first attempt with our 80% threshold.
Yes. You can project CARES® on a screen in a conference room, walk through with staff together, and mark attendance in your admin portal in one click. Or join a live virtual session led by a Certified CARES® Trainer.
Talk to our team about pricing, CMP grant eligibility, or to schedule a 30-minute demo. Most facilities can be live within two weeks.